- Report: #1521079
Complaint Review: Viasat - Carlsbad, CA
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Author Not Confirmed
Why?
Viasat
Carlsbad, CA, United States
Phone:
1 (844) 702-3199
Web:
https://www.viasat.com/
Categories:
Business Rating:
(1)
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Viasat Canceled my service Carlsbad, CA
I cancelled my service last month but because it was 1 day past my billing cycle they are refusing to refund my money. I have not been using their service since the 29th of Aug. And to top it off they have not even cancelled my service its still active.
They said it will be active for the month of sept even though I’m not using it. I had to pay $273 a month and now they are refusing to give that back to me.
1 Updates & Rebuttals
Johnny Dollar
United StatesIf You Read...
#2Consumer Comment
Sun, September 11, 2022
If you READ what terms you agreed to, you would have seen its a subscription service and not based on usage as it is with ALL such services. YOU chose to wait until beyond the bill cycle date to cancel. As such, YOU chose to obligate yourself to an additional month's charge.
As it is with all such services, you will be required to pay ALL PAST DUE amounts to cancel the account. Attempting to allegedly "cancel" to run out on your past due balance is just not going to work and no, I don't work for them.
