- Report: #1526428
Complaint Review: vaschy.com -
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Author Not Confirmed
Why?
vaschy.com
United States
Web:
https://vaschy.com/
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
vaschy.com MINGHUI LIN https://vaschy.com VASCHY.COM MINGHUI LIN Money taken, no product delivered, refused refund
I ordered a duffel bag from vaschy.com. I received an email that the color I chose was out of stock. I asked for a list f what thye have in stock as their website did not showe correctly what was in stock. Company refused to give a list. My bank account was charged $56.99 and no product delivered, and they quit communicating. I filed a complaint with PayPal but PayPal can't find the order. I discovered the company uses an intermidiary payor, 2checkout.com, so I opened a case with them, but they said because of the open case with PayPal they can;t reimburse. PayPal has been completely uncooperative as well as 2checkout.com. Now https://vaschy.com has been taken offline.
The receipt from vaschy shows the name MINGHUI LIN who I am assuming is the owner.
My next step to resolve this problem is to contact my bank, and I will also be contacing U.S. congress. I believe the way PayPal is currently doing business MUST be addressed. (1) PayPal is impossible to communicate with; (2) If you use PayPal without signing in for a purchase, they cannot track the purchase; (3) If an intermediary payment processing servic is involved it complicates payment disputes. PayPal and similar companies should be prohibited from allow companies to use a third party payment processing service when PayPal is the payment processor; (4) PayPal should be investigated for its commercial and financial practices, with new laws that prevent this kind of a situation, including that telephone customer service must be required for payment resolution issues with the ability to reach a live representative quickly.
Vaschy.com should be investigated thoroughly.
2checkout.com should also be investigated.
All online payment processing services should be investigated and new laws enactd to prevent scamming of customers.
WARNING: DO NOT DO BUSINESS WITH VASCHY.COM
