- Report: #1498892
Complaint Review: Urgently Roadside Assistance Via Safeco -
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Author Confirmed
Why?
Urgently Roadside Assistance Via Safeco
United States
Web:
https://www.geturgently.com/
Categories:
Business Rating:
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Urgently Roadside Assistance Via Safeco Safeco contracts out to Urgently for it's Roadside Assistance. Urgently is not contracted to Tow companies, and tow companies will there fore not respond.
I paid for Safeco RV insurance. When I needed my van towed, I called Safeco and and entered policy information and was suprised when I got a call back from Urgently. I had never heard of this company, and they did not appear to know anything about my insured vehicle, which is a large RV. I explained that I needed a heavy tow. After hanging up I got a text saying that the tow was coming in 15 minutes.
They did arrive after an hour, so I called back and was told the company would not be able to tow today at all. I asked for a different company, got a text they would be arriving in 15 minutes. 4 hours and three more calls later, I called the actual tow provider and was told that Urgently never sent the information needed to contract the tow. I am now faced with paying for the tow, which I am sure Safeco will refuse. This is a flat out scam.
