;
  • Report:  #1499245

Complaint Review: United Parcel Service - Atlanta GA

Reported By:
Marc - Glendale, ARIZONA, United States
Submitted:
Updated:

United Parcel Service
55 Glenlake Parkway NE Atlanta, 30328 GA, United States
Phone:
1 (800) 742-5877
Web:
www.ups.com
Tell us has your experience with this business or person been good? What's this?

I live in an upscale apartment complex. I have been waiting for 4 days for UPS to deliver my package. The first day it said out for delivery. I waited all day. At 4:30 I got a text "a required security check has been delayed delivery". Huh?! I called UPS and tried to speak to customer service, but could barely hear her. She asked for my phone number and said someone wil call me in an hour. Well, guess what? No one called. The next day same thing happened.  "a required security check has been delayed delivery". So again, I called UPS and same thing. Someone will call you back. I told her that's what they said yesterday. Horrible customer service!  Again no one called me back as promised. The next day same thing” a required security check has been delayed delivery". 

I have tried in vain to resolve this issue. UPS has really gone downhill as far customer service and delivery service. It's another day of waiting. I'm so frustrated with UPS. All the run around and lies dealing with UPS just to get a package delivered. Lazy drivers and bad customer service is what UPS has become. I have no doubt my package will be labeled undeliverable and sent back.

 



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//