- Report: #1519536
Complaint Review: TV Ears - Spring Valley, CA 91978 CA
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Author Confirmed
Why?
TV Ears
2701 Via Orange Way Ste 1 Spring Valley, CA 91978, 91978 CA, United States
Phone:
(800) 399-9219
Web:
N/A
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
TV Ears ad said risk free trial, but it ended up costing $25.50. misleading ad, or maybe deliberate fraud Spring Valley, CA 91978 CA
Report Attachments
We bought the TV Ears after seeing their ad in the local newspaper. The advertised price was $59.95 but after they added shipping and tax we were charged $74.10. The ad said "30-day risk free trial" When the product arrived my husband tried to use them, but they were uncomfortable and did not improve his ability to hear the TV.
We called for return instructions and were told we had to pay for return postage. USPS charged $13.95 to send them back and it cost us at least a dollar's worth of fuel to get the the post office. We got a partial refund of $63.55. So the "no risk" trial ended up costing $25.50. A copy of their ad and our receipt for return postage are attached.
