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  • Report:  #1520103

Complaint Review: Tracfone - Hurricane Utah

Reported By:
LEE - Hurricane, Utah, United States
Submitted:
Updated:

Tracfone
437 South State Street #10 Hurricane, 84745 Utah, United States
Phone:
435-703-8367
Categories:
Tell us has your experience with this business or person been good? What's this?

My old Tracfone went out of date due to upgrading in April 22, 2022 and they promised me a NEW Tracfone which was NEVER sent out so now they are telling me that I have to buy another Tracfone and evertime I call Tracfone I get hung up on.

This Company should NEVER be in business since I was with Tracfone for over 10 years and they treat me like this!



1 Updates & Rebuttals

Tracfone

Florida,
United States
Tracfone Wireless My old Tracfone went out of date due to upgrading in April 22, 2022 and they promised me a NEW Tracfone which was NEVER sent out so now they are telling me that I have to buy another

#2UPDATE Employee

Wed, August 24, 2022

Hi. This is Ramel from TracFone Wireless. We read your post, We're really sorry for the inconvenience you have experienced with our service. Please know that it is never our goal to let you experience such troubles.

Please chat with us at http://bit.ly/2qdrKHH and paste it on a new window for chat support so we can help you fix the issue. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text HELP to 611611.

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