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  • Report:  #1515803

Complaint Review: T-mobile - Los Angeles CA

Reported By:
Tracy - Los Angeles, CA, United States
Submitted:
Updated:

T-mobile
Panorama Mall Los Angeles, 91402 CA, United States
Web:
N/A
Categories:
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After I gave them my apple se, for a iphone 12, I paid them over 550.00 plus the 480. value for the phone, the rep right in front of me hooked up her watch to my device and then said the sim in my devjce did not work got anoyher from her manager. She activated that one as well, I watched her do this . I said to her " my phone is not going to work,is it?" she of course said it would. It did not.

I called and t-mobile and they told me at C.Serv. that they would reset it, still did not work. This is not the first time this has happened and not the first company that has screwed me. But they have screwed me the worst. I went to Apple and they also said nothing wrong with the device. Get this though I was not able to make ANY video calls. Or use ANY SIRI assistance. Also when I  when I visited the Apple Store, with the same devjce a rep there took a picture of my device and before I got to the parking lot I was being electronically stalked.

How do I know that ? Because the video recording feature came on. I AM smart enough to know that they can do this with LENS which is a Google Feature. I went to college for Communication and Photography, they were my Majors and I did very well, as a matter of fact asked to be a Mensa Member. It gets worse, even though I never got ANY SERVICE. Keep in mind Ive already gave cash and trade worth over a 1000.00 they kept charging me for servjce that they dud not give me.

One day I got a call from a government agency, which I was due a settlement of over 80.000.00 from and it appears that the rep I delt with at Apple, hacked my email account erasing all my email info including that sensitive information. The phone number I used for email set up was that T mobile phone number. I believed that when I set up the email that the phone issues would be resolved si ce I boight the phone Aug 26th and set up the email on the 28th had the interview with the giv agency Aug 31st and everything disappeared from the email on Sept 2nd.

So I firmly believe that they were invilved in all ghese scams. When will it end I have called Many Many Times and they have the nerve to say that I owe them over a thousand dollars. How could they even let charges get that high? What about alk the money I paid so now I have ti pay those peoes bolls ? I was told by one rep that the SE was rhe one that was bejng used!!! Any time I spoke to anyone at the Apple Store or Tmobile store I would get an argiement one of the managers I wrote a letter to, I explaoned that I considered this to be a HATE crime because I live in a prodominately Spanish area.

I do understand Soanish and I heard and understood what the sales reps were saging while they thought I did not comprende. This people are forwarding service calls.to their own crooked cs reps in the philipines and I know tjis because a rep from the phillipines started crying and said they are using people/ women for human trafficing and to be very careful always look over my shoulder an3d be vigilant because they can follow me anywhere I have the device, he said "I bet you are attractive"? 

Where does your family live? What city do live in? He started crying and said You are a Target. Please be afraid and always go with someone when you go out!



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