• Report:  #1518550

Complaint Review: THRIVE SALON & SPA - El Dorado Hills California

Reported By:
Sara - Sacramento , California , United States

2222 Francisco Drive, Suite 450 El Dorado Hills, 95762 California, United States
916 588 2558
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Every once in a while, you hear about some beauty business falling victim to yet another fraud. Sometimes you roll your eyes with pity ("It was so easy to foresee”) but sometimes you become concerned - scammers can really catch you off-guard with their ingenuity. Let’s take a look at the most popular scams and dishonest practices, see how you can work out their methods of operation and learn how to secure your business from them.

I have family attending this Thrive hair Salon & Spa here in El Dorado Hills. The girls here are scam artist and at least two of them I know personally have scammed one of my family members and stealing from them. These women are pushing other woman into getting there money. I have three girlfriends who use to get there hair done at this salon called Thrive. They no longer want anything to do with there business because they had stolen from them charging very high prices to color hair and getting hair cuts!

One of the girls are married to a Ex -Convict who owns a Autohouse business in Folsom ca. If I’m not mistaken his name is Rafael the husband of one hair Stylist who is also a scam artist. These woman have walked through the cracks of the door of El Dorado hills Hair Salon called THRIVE. Let me share what happen with my own experience The overpayment scam: "Hello, I would want to book an appointment for wedding updos for 9 bridesmaids.

I will pay you right away by card but I want to ask you for a huge favour - the ladies will arrive by bus and I’m currently unable to pay the bus driver. If I overpay you the needed amount, will you transfer it to the driver, please? It would surely help me a lot!” This is the catch because they have done this many times to my personal girlfriends. How does it work?

This particular scam doesn't just target the hair & beauty industry - its been reported in countless other ones as well. The exact narrative depends on the industry they attack, however, some vital points always remain the same. They want to book a huge appointment, declare willingness to pay right away and ask you for a little favour - then, they pay more than they need, so you can transfer the overpaid money directly to a third party.

In reality, the card used to finalise the payment is fake or stolen - and the third party is actually the scammer. The legitimate cardholder disputes the payment, or it is being blocked by the bank....but the "overpaid” money safely reach the scammer. The nine bridesmaids, of course, never arrive. These girls are married to scam artist and use fake news to gain customers.

Please do not give them your credit card or over pay for your hair to be colored or trimming because they will charge higher in price and pocket the cash claiming to run there own privet business! How can you stay secure? First of all - become suspicious whenever a new customer suddenly wants to book a huge appointment worth a significant amount of money (especially if they don’t really ask for details of the service itself).

The big bill is here to tempt you and to make the "overpaid” sum seem less significant. Demand contact via mobile phone first (it may discourage less persistent scammers) and definitely reject all offers that require transferring money to anyone. I warn you to stay far away from this business because you will get scammed.

Online booking scam: Be careful and on the Alert!! How does it work? Someone makes an appointment for one of your more costly and time-consuming services via online booking. They never booked anything before and their personal data sounds rather suspicious.

Usually, their names are either very default-y or completely unrealistic, the email sounds like a temporary one, created with a fake email generator and the phone number is completely random. They take a huge slot in your online booking system, usually on a very busy day and time… but never actually arrive for the appointment. In this case, it’s most probably either your competitors playing dirty or a completely unrelated person making stupid jokes.

How can you stay secure? When you are using an online booking system, it’s wise to include a description of your most advanced services and mention that you require a booking confirmation made over the phone. You can easily do it if you are using Booksy, as it generates your own online booking page you can customise. If the potential client won’t call, send them a message (once again, Booksy is here to help) and if there is still no response - simply cancel the appointment.

Fake calls & messages Hello, my name is Michael Smith from [unclear]. I’m calling to tell you that your insurance policy is on the verge of being cancelled and that the money will be transferred to the insurance provider. If you want to stop the procedure… How does it work? Someone calls you claiming that your water bill is overdue. Or that your insurance is going out-of-date.

They murmur the name of the company (sometimes also their own names) so that you can’t understand clearly. They hurry you up, using very harsh and threatening words, making it sound like you can get into serious trouble any second now (they do this so you can't slow down and think for a minute).

If you want to get things sorted out, you have to give away things such as policy information, personal details, the secure code behind the card and bank account details. Of course, the person calling isn’t your insurer… and now they have all of your sensitive data. These people are being investigated and think they are getting away with stealing from the good families in this community. Sara

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