• Report:  #1526826

Complaint Review: Temperpedic store Albuquerque NM - Albuquerque New Mexico

Reported By:
Cynthia - Albuquerque, United States

Temperpedic store Albuquerque NM
The Q uptown Albuquerque, 87124 New Mexico, United States
Tell us has your experience with this business or person been good? What's this?

I called the store twice yesterday to discuss pricing for a Temperpedic mattress.  Employee Gus told me to come over and try it out before I buy it.  I made sure we could buy it in the store.  When I got there, Gus gave me to another employee and disappeared.  I should have seen that as a red flag.  This new employee tried to bait and switch us to buy a $4000 mattress instead of the one for sale at $1399.30.  He kept saying the two mattresses were comparable.  That's a lie.  In fact, he peppered everything he said with lies. We left the store immediately and now I am trying to contact the corporate office.  I don't know if this store is doing the bait and switch scam everywhere across the country or not.

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