ordered flashlight on line. (march 1, 2019) did not see a box on the form that I had checked. (my mistake) said returns were allowed in a 21 day window. (trial period) other web cite says you have 30 days to return item. (unopened) I contacted their customer "no service" dept. on March 25th. they told me the 30 day return policy did not apply to me because I checked the box for trial period.. They say in their advertisement that they want their customers to 100 be 100 percent satisfied! When their business practices total customer unsatisfaction!