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  • Report:  #1303724

Complaint Review: Straight Talk - miami Florida

Reported By:
Suzie Q - Central City, Kentucky, USA
Submitted:
Updated:

Straight Talk
9700 n.w. 112 ave. miami, 33178 Florida, USA
Phone:
877-430-2355
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

Back end of Nov. day after Thanksgiving I got a Samsung Galazy S4 phone with Straight Talk at Walmart. I signed up threw Straight Talk & paid for their warranity.  On March 30th. broke the phone. Called Straight talk & they said I had to pay a deductible. So price when on my Discover card right away. They email me label for Fedex that evening & I sent the phone off the next day.  It took a week to get to Fl.  I watched the tracking code to know when broke phone got there.  I would write on their site to talk to someone or borrow someone's phone to call them. I would be told I would get my phone Wed. or Thurs. or would be told 2 to 5 buisness days.  Now I've been told that I didn't send the broke phone which I told them that was a lie, so told me that I sent it to late, told them that was a lie & I have the tracking number.  Also lady from post office took it to Fedex for me.  They are still taking money out on my Discover card the amount for the phone service. I don't have a phone to have service.  They have told me so many stories. Like the phone was on back order, wonder if the only English they know is to say "Wed. or Thurs.".  Don't know what to do to get my phone from them.



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