• Report:  #301715

Complaint Review: Stem To Stern Boat Works - Thompson Ohio

Reported By:
- Roanoke, Texas,

Stem To Stern Boat Works
16611 Thompson Rd. Thompson, 44086 Ohio, U.S.A.
Tell us has your experience with this business or person been good? What's this?
I bought a 200 HP boat engine by winning an auction on e-bay I paid by credit card the charges for $3000.00 appeared on 10/1/2007. They stopped answering my e-mails and phone calls. The motor was never sent. I had $3000.00 stolen by these people/ this company.

Congratulations! You committed to buy the following item:


Sale price: $2,900.00

Quantity: 1

Subtotal: US $2,900.00

Shipping & Handling: check with seller

Insurance: (not offered)

Sales tax: (none)

View item|Go to My eBay

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Click to confirm shipping, get total price and arrange payment.

Details for Item number: 150164648706

Item URL: http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem&item=150164648706&ssPageName=ADME:B:EOIBSA:MT:31

Sale Date: Sunday, Sep 30, 2007, 19:50:00 PDT

Seller: janicemaryo ([email protected]) [contact seller]

Payment details: None Specified

Seller Information

Janice M. Oldaker

Mentor, OH44060United States

Frank Ritenour wrote:

Thank You for your purchase of the Evinrude engine. You will be very happy with this motor. I will need to know what shaft length you will need so I can set it up for your application. Also I will need your address and phone

number so I can make up your invoiceand figure out the best way to ship the engine to you. I will be also send you a PAYPAL payment request so you can pay with any major credit card.

Thanks again,

Frank Ritenour

Everything is fine however I was out for a few days in the hospital. Problem with a valve in my heart and they put me in and monitored me for a few days. I will get back on this Monday. Sucks getting old. How was your vacation? Talk to you Monday.


To: [email protected]

Subject: RE: Evinrude Vindicator 200 HP

Hello Frank,

I am checking to see how everything is going with the 200 hp motor I won on e-bay.

Did you receive the payment through my credit card ok?

Have you found any shipping information?

Thank you again,

Wed, 28 Nov 2007 12:33:45 -0500

Awaiting a couple shipping quotes right now. Should have them in a day or two and will contact you then for an OK. I am still alive and kickin but things can sure get tough sometimes. Should be able to get this thing out next week.




eBay Item Number: 150164648706

SquareTrade Case ID: 049279563

Thank you for contacting SquareTrade about your case and prepaying for mediation services. We have not yet charged your card - we will provide you with a separate notice when we do so.

We are now notifying the other party about your case filing and have asked for a response.

What happens next with my case?

We will send you a status email in 4 days or will notify you sooner if the other party responds.

What if I resolved the problem?

If you have resolved the problem, please close the case.

What happens if the other party doesn't respond?

SquareTrade repeatedly tries to encourage the other party to respond to a case, but we cannot guarantee participation, since the process is completely voluntary. If the respondent does not reply within two weeks from when the case was initially filed, it is unlikely that you will receive a response and we will close the case. If we hear from the other party after the case closes, we will reopen the case and notify you.

Thanks again for entrusting your situation to SquareTrade.


SquareTrade Customer Support

They have not responded to my calls, e-mails, or the square trade moderator.

The date is now 1/19/2008.


Roanoke, Texas


1 Updates & Rebuttals


stemtostern.com under new ownership

#2Consumer Comment

Thu, January 22, 2009

Stem To Stern Boat Works in Thompson, Ohio is no longer in business and their domain stemtostern.com is now under new ownership.

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