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  • Report:  #1516986

Complaint Review: 1st Class Auto Care - Labelle fl

Reported By:
Carlos - Lehigh Acres, Florida, United States
Submitted:
Updated:

1st Class Auto Care
329 South Bridge St Labelle, 33935 fl, United States
Phone:
(863) 674-5577
Web:
1stclassautocarellc.com
Categories:
Tell us has your experience with this business or person been good? What's this?

The driver's side tire came off while driving the car.  Brought the car on November 22, 2021, so Keon could fix it; he had been servicing my car.  He gave me a sob story that he needed cash to get the parts since he was having problems.  Dawn came over to my residence to pick-up $2,000.00 for the parts.  Told Keon that I wanted all replaced parts back.  

Keon went to my friend Keith's house to pick up the 4 new rims and 1 tire.   Kept calling to get updates to no avail.  Keith got ahold of him and told him the car only needed an alignment and that he would need $1,600.00 to finish the job.  Keith gave him the money, but I never received the car until I had it towed away to another mechanic who fixed the problem for $1,600.00, parts included.

Keon and Dawn are untrustworthy.  They kept the 4 old rims; they had the gall to steal 4 tire air caps with the Mercedes-Benz logo; they kept the undercarriage dust cover; Dawn did not replace the broken panel on the driver's side door and took out the broken one, leaving a hole; and did not return the original Mercedes-Benz parts that Keeon replaced.

All previous work was done incorrectly, per Mercedes-Benz mechanic.



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