- Report: #1355485
Complaint Review: sprint pcs - overland park Kansas
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sprint pcs
6200 sprint pkwy overland park, 66251 Kansas, USA
Phone:
9136246000
Web:
www.sprint.com
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sprint pcs cheaters liars thieves dishonest overland park Kansas
i got a bill in the mail from a company i don't even use. It was for $5000. I am a senior citizen and someone took advantage of me without my knowledge . I called the company to complain and they hung up on me . I sent a letter to the company with no response just yet. If i dont hear from someone soon i might as well sue.
To whom it may concern,
I am writing in reference to a bill i received today in the mail dated January 3-February 2nd on account number 707847686. I Lawrence Bikles have no knowledge of a sprint account in my name, and as a result i am very upset that your company allowed a bill for $4800 to occur and now it seems to be my responsibility. I am not liable and will never be liable since i have no knowledge of said account. I don’t understand how a company of your size would allow someone to misrepresent someone else without verifying information first on the account. I want this rectified immediately. I am a senior citizen and this is causing me undue stress. Please advise as soon as possible.
I want a call asap. I can be reached at 718-986-3802. I will also be filling a complaint with the BBB and expanding to social media if I don’t hear from someone by Monday the latest.
Thank you for your time
Lawrence Bikles
1 Updates & Rebuttals
Tyg
Pahrump,Nevada,
USA
Sounds like...
#2General Comment
Sun, February 12, 2017
It sounds like you have been the victim of ID theft. That or some family member has used YOUR information. The later is more plausible. The good news is that YOU personally dont have the service and can PROVE you are who you say you are. This is an issue that is going to require that YOU go to a ACTUAL Sprint store and speak with a manager who can escalate this issue with thier corporate team and mangment. Odds are that a family member did this all online which really doesnt require that YOU actually be present. $4800 sounds about right for maybe five smart phones. TRY and be calm as SPrint is as much as a victim as YOU are since THEY are the ones who will have to eat ALL of those charges in the end.
