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  • Report:  #1244715

Complaint Review: Spirit Airlines - Miramar Florida

Reported By:
Brookeitybrooke - DENVER, Colorado, USA
Submitted:
Updated:

Spirit Airlines
2800 Executive Way Miramar, 33025 Florida, USA
Phone:
8014012222
Web:
www.spirit.com
Categories:
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I flew from San Diego, CA to Denver, CO on Sunday July 26th. I placed my brand new black new wayfer Ray Ban sunglasses that i recieved from my brother as a birthday gift on Friday July 24th into their case and into my checked bag directly infront of the women that checked my bag in San Diego International Airport.

Upon arival to Denver the sunglasses were no longer in my bag. I have been told to call the San Diego airport Spirit baggae claim phone number they told me to call the Denver Spirit Airlines bagage clain number I have been calling them since they opened and left over 25 voicemails and no one is calling me back.

I called the coprate Spirit phone number and have to try and make a reservation just to talk to anyone and then they just tell me to call those same numbers again. I called and a woman told me to file a report and hand deliver it to the Denver airport. But then the next person i talked to on the phone told me i need to mail it in but don't worry about haveing it notarized... The next person told me to file a police report. The next person told me its unfortunatne but theres really nothing they can do about it.....

I still haven't heard form Denver's Spirirt baggae call center. They were $120 and a gift!!! I just want someone to call me back and tell me EXACTLY what I REALLY need to do to get them replaced. I have never flown Spirirt Airlines I have ALWAYS flown Southwest and I will NEVER fly Spirit Airlines again. I have never felt so disrespected an violated by a comapny in my entire travel experiences. 



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