;
  • Report:  #1230484

Complaint Review: Spirit Airlines - Nationwide

Reported By:
Thomas - Chula Vista, California, USA
Submitted:
Updated:

Spirit Airlines
Nationwide, USA
Phone:
18014012222
Web:
www.spirit.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was scheduled to fly Sprit from Los Cabos, Mex. to San Diego @ 245 P.M.  I had purchased this flight from Cheap Tickets as well as a car rental.  I was delayed @ the car agency about 1 hour & used the agency shuttle to get to the terminal.  I arrived @ Spirit Airlines ticket counter 40 minutes prior to the scheduled departure time & was told that my ticket was now forfeit because their policy required that you pick up your boarding pass 1 hour or more before scheduled departure.  The flight was delayed & subsequently left Los Cabos more than 4 hours later than scheduled.  In effect, I had tried to check in almost 5 hours before the plane departed but had to purchase a ticket on another airline because I had arrived less than 60 minutes prior to SCHEDULED departure time.  The attitude & demeaner of the agent was rude & unfriendly.  Do not fly with this poorly spirited airline.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//