- Report: #1223588
Complaint Review: SPIRIT AIRLINES - Nationwide
Reported By:
Filmmaker -
Los Angeles, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
SPIRIT AIRLINES
Nationwide, USA
Web:
www.spirit.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SPIRIT AIRLINES Horrible customer service, ridiculous airline, they charge for ALL SEAT so if you don't want to stand you HAVE TO PAY Nationwide
If I could give -1000 STARS I would. The worst most incompetent INEPT airline I have ever encountered. After being roped into flying this ridiculous airline because they are the ONLY airline that flies into Atlantic City, HEY OTHER AIRLINES get your act together and fly into AC!! I was held up at the counter even though I told them I had checked in online...missed my flight..bummer---BUT wait it gets worse. I honest to God called them three times for a total of 1 hour and 21 minutes on HOLD someone-- lo and behold--- finally answered!! Obviously this was an OUTSOURCED call since he had no comprehension of the English language whatsoever and he told me that he had no record of my reservation.
SO I hung up went online and what a shocker THERE was my reservation!! Then I learned that it costs you money to chose ANY seats...WHAT??? This has been the ABSOLUTE WORST experience of my life. I WILL NEVER-- EVER-- NEVER-- EVER-- fly this poor excuse for an airline again.What a JOKE they have 50 airplanes total in their arsenal...WHY did they even START and airline...HORRIBLE. ATROCIOUS, RIDICULOUS customer service-- to Spirit Airlines that term is an OXYMORON...Done take my word for it...RUN don't walk from this ridiculous excuse for an airline.
