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  • Report:  #1219882

Complaint Review: SPIRIT AIRLINES - Nationwide

Reported By:
ALEXANDER - FREDERICKSBURG, Virginia, USA
Submitted:
Updated:

SPIRIT AIRLINES
Nationwide, USA
Web:
www.spirit.com
Tell us has your experience with this business or person been good? What's this?

I REGISTERED WITH SPIRIT TO VISIT MY SON IN TEXAS.  I UNDERSTOOD THE CONDITIONS ABOUT "A LA CARTE" BOOKIN; PAY MORE FOR BAGS, ETC...

I PAID MEMBERSHIP TO THE $9 FARE PROGRAM.  I DID NOT REALIZE THAT IT WAS AN AUTOMATIC YEARLY CHARGE WITHOUT SOME TYPE OF NOTIFICATION.  THERE IS NO MEANS TO CALL OR COMMUNICATE WITH A SPIRIT REPRESENTITIVE.  THERE SITE ALLOWS FOR TERMINATION OF MEMBERSHIP ALONE.  THE SITE DOES NOT ALLOW ME TO ERASE MY CC INFORMATION!!  THE SITE DOES NOT ALLOW ME TO ERASE NONE OF MY PERSONAL INFORMATION.  THE SITE DOES SAY IT DOES NOT REFUND MEMBERSHIP AT CANCELATION????  SERIOUSLY !!!!  ARE THEY THAT DESPERATE TO TAKE PEOPLES MONEY???

SO BECOME A MEMBER, FLY OUT 4 MONTHS LATER, THINK ABOUT ANOTHER TRIP, YEAR MEMBERSHIP KICKS IN - STUCK-FORCED WITH AN UNWANTED YEARLY BILL!  GREAT JOB SPIRIT!  i WILL BE TELLING EVERYONE OF THIS THIEVERY!

COWARDS FOR NOT ALLOWING SOME FASSION OF PERSONAL COMMUNICATION TO DEAL WITH THIS....9 DAYS IN THE NEW MEMBERSHIP AND NO REFUNDS????  PISS POOR POLICY!

 



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