On May26, my sister and I were flighting to Colombia on flight Y7SMVC. This flight was cancelled. I paid $55.00 for 2 bags in cash. I received a credit voucher for this amount ( IROP34837)for my next trip.
On May 30th for the reschedule flight the people at the front desk told me that I had to pay $60.00 and this time I paid it with visa card. I didn't understand why I had to pay twice.
I want my $55.00 dollars back that I paid in cash initially from Crediy Shell IROP 34837.
On June when I returned from Colombia I called Spirit and they told me that I would be receiving the $55.00 dollars in 20 days. It's been 20 days and I haven't received anything.
Pleace refound the amount of $55.00