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  • Report:  #1274138

Complaint Review: Sleepy's - Nationwide

Reported By:
riped_off - Bayside, New York, United States of America
Submitted:
Updated:

Sleepy's
Nationwide, USA
Web:
http://www.sleepys.com/
Categories:
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  On black Labor Day 2015 I went to Sleepy's in Bayside NY store to purchase a mattress on sale. I had a list with me of the mattress I wanted to check. As soon as I walked in the salesman grab my list and started to show me a $3,000 mattress. I told him I am not looking to spend that much money and that I was looking to buy one from my list between $600 & $800.  Reluctantly he showed me few of the ones on my list but I didn't like the support. He showed me one that had a good support so I decided to buy that one. The salesman told me it was a $1,800 regular price and last week was on sale for $950 and today is only $749. I liked the firmest of the mattress so I purchased it for delivery next day. Next day something told me to check the price on line because I didn't like the way the salesman rushed me in the store. I entered the model number and the sale price on the mattress was only $649 not the $749 that the salesman charged me. I call the store immediately and I was switch to the main office. The put me on hold for long time and finally I was told that the salesman made a mistake and they will refund the $100 to my credit card. I took about 2 weeks to get my refund after many phone calls to Sleepy's. The salesman in that store definitely didn't make a mistake he deliberately overcharged me so he can get a bigger commission and that is called RIP-OFF!!!! Stay away from Sleepy's  Rip-off artists!!!!



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