- Report: #1522478
Complaint Review: Sleep Number - Nationwide
-
Author Not Confirmed
Why?
Sleep Number
Nationwide, United States
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sleep Number Bed broken less than 10 years with a 15 year warranty and can not get the part. Nationwide
Do not buy from Sleep number!!!! Our pump was broken after 7 years (purchased in 7/15, and now is 11/22), and the bed is deflated. The part is on back order with no ETA, but they want me to pay for it ahead of time in order to be on-line to get the pump. When I asked how long has the part been on back order, they told me since April 2021.
This is a $7K king size bed with less than 10 years. When I brought the bed, they told me it has a warranty of 15 years. So why I have to pay for the part? I don't mind I will pay just so I can sleep on the bed. Then I have to pay for something ahead of time with no ETA? So now I have a $7K bed I am not able to sleep on and not sure when it will be fixed. DO NOT BUY THIS BED!! It is good when it is working. I am now stuck with an expensive bed that can not be sleep on. DON'T BE A SUCKER. I AM, and I regret it.
