Select home warranty, rips off their customers by stealing their money, and not providing the necessary repairs in a timely manner or at all because they randomly call out contractors and tricking them that will basically do the job without telling them that its all for nothing.
They give the contractors the run around about their money and give the customers the run around about reimbursement. What company that deals with water heaters will replace a water heater for just $60? This is not right. These are independent contractors without a contract with the company.