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  • Report:  #1519413

Complaint Review: Samsung - Ridgefield Park, NJ 07660 NJ

Reported By:
Martinez - Chandler, AZ, United States
Submitted:
Updated:

Samsung
85 Challenger Road Ridgefield Park, NJ 07660, 07660 NJ, United States
Phone:
201-229-4000
Web:
https://www.samsung.com/us/home-appliances/washer-and-dryer-sets/
Categories:
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We purchased a brand new Samsung Washer and Dryer from Home Depot in 2017 and it's been a nightmare after about 6 months. The mold and mildew container is what it should be called.

The design is poor and should be recalled for the health and saftey of those whose come in contact with it...so with that said, RUN, AVOID at all costs, this design is poor and not suitable for home use unless you want to get sick from the mold that ends up on your clothing!!!



2 Updates & Rebuttals

Martinez

Chandler,
Arizona,
United States
Additional Pictures

#2Author of original report

Fri, July 01, 2022

Mold, Mold and More Mold, beware of any and all Samsung Washers, they only create mold and will make you and your loved ones sick!!!! AVOID!!! Samsung has the worst customers service on the planet and they give you the run around and tell you they can't do anything....horrible organization.

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Martinez

Chandler,
Arizona,
United States
Updated photos of Washer Plate Mold

#3Author of original report

Thu, June 30, 2022

I have attached more photos of the POOR design by Samsung of the Washer Plate underside that shows where the mold grows and lives...when a company the size of Samsung says there is nothing they can or will do about it, that is a horrible organization.

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