Samsung Electronics America Samsung Refrigerator Not Working After 2 Years Only! Ridgefield Park New Jersey
We purchased a Samsung RS25J500DSR fridge for $1,300 that was manufactured in August 2017. In late June 2020, the ice maker completely stopped working. A repairman stated that the ice maker is not working because the Sealed System is broken, which basically means we need to replace the refrigerator.
The service was $200. When I called Samsung, they told me I can pay for a Samsung approved tech to come out. I read the service reports online, and discovered that not only is this a common problem but there are many complaints about Samsung refrigerators. The service is dissapointing to say the least, and this feels like fraud.