• Report:  #1497059

Complaint Review: Samsung Electronics America - Ridgefield Park New Jersey

Reported By:
Samsung Ripoff - Randolph, United States

Samsung Electronics America
85 Challenger Rd #6th Ridgefield Park, 07660 New Jersey, United States
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We purchased a Samsung RS25J500DSR fridge for $1,300 that was manufactured in August 2017. In late June 2020, the ice maker completely stopped working. A repairman stated that the ice maker is not working because the Sealed System is broken, which basically means we need to replace the refrigerator.

The service was $200. When I called Samsung, they told me I can pay for a Samsung approved tech to come out. I read the service reports online, and discovered that not only is this a common problem but there are many complaints about Samsung refrigerators. The service is dissapointing to say the least, and this feels like fraud. 

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