These were silk socks, and the tops were full of loose and dangling treads. They were either factory seconds or just cheaply made items. When contacted they first stated:
"These threads can be clipped off. We are sorry that they were not clipped before being sent to you."
As if I am responsible for their poor product or they were trying to minimize the poor quality of their product. I insisted they should replace them or credit me for the issue, they would only replace them if I paid for the shipping of the replacement.
I had already paid the the original shipping, and the cost of the return shipping, and now they would not correct these tatered sock tops. After all that, they offered a store credit. That's a ripoff. Why would I want to buy something from them again, knowing that if there is a problem? Why rund the risk of getting ripped off again? Why throw good money after bad money spent of a junk product?
All the time spent trying trying to get them to do the right thing, it was a waste.
They just want your money and will not stand behind their low grade quality products. Be aware that if you have a problem you will be left holding the bag and be out of your hard earned cash.