- Report: #1523904
Complaint Review: Reservations.com - Internet
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Author Confirmed
Why?
Reservations.com
Internet, United States
Phone:
8559562201
Web:
Reservations.com
Categories:
Business Rating:
(0)
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Reservations.com $19.99 "service fee" undisclosed Internet
Directed to them as a Google search first hit for a hotel I wanted - thought I was calling the hotel! They said "not available but here are others right by." Made a "totally refundable" reservation at an IHG property for $199 - Checked IHG direct and it was $145. When canceling with reservations.com they charged $19.99 for a "service fee" never disclosed verbally when making the reservation. They are stealing money and getting away with it - such dishonesty totally qualifies as a "ripoff" if you ask me.
