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  • Report:  #1519562

Complaint Review: Reportlinker - 21 QUAI ANTOINE RIBOUD LYON

Reported By:
lema - Shenzhen, China
Submitted:
Updated:

Reportlinker
21 QUAI ANTOINE RIBOUD, 69002 LYON, France
Phone:
+33 437371637
Web:
https://www.reportlinker.com/
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When I reviewed its payment standards, there were two options: one-month standard and one-year standard; I paid for one-month standard, but they started charging me of monthly fee for the subscription at 89 euros/month !!!

Please Noted: there is no heads-up, before and after my payment, that they will charge monthly fee until I realized it is a SCAM and checked my account to cease the subscription

Is there any way to report the scam to get my money back?

By the way, the information on its website is totally usefully to me.



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1 Updates & Rebuttals

JACQUET

France
ReportLinker Customer Care Service is happy to help

#2UPDATE Employee ..inside information

Tue, July 12, 2022

The client has sent us an email on the 6th of July, and we answered on the same day, offering a refund. It's specified on the payment page that the payment is per month, and the subscription can be cancelled anytime online.

ReportLinker has a dedicated customer care service for his clients, and is happy to help them for their research, inform them about how to cancel their subscription or anything.

That's a shame that the client left a review before contacting us...

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