- Report: #1506544
Complaint Review: Rent A Press - Las Vegas Nevada
Reported By:
Protect the Customer -
Greensboro, North Carolina, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Rent A Press
4133 W Patrick Ln Las Vegas, 89118 Nevada, United States
Phone:
(855) 742-5940
Web:
https://rentapress.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Rent A Press When orders are placed, they either mess up the job or they never deliver it. Then, they don’t respond to your calls or emails until days later, if at all. When you do talk to someone, they dispute your claim rather than try to help. They even lie about why your order is not delivered. Las Vegas Nevada
I've used Rent A Press on several occasions, and I would say 3 out of five orders I've placed with them either are delivered to the wrong address, the job is done very poorly, or it doesn't get delivered at all. The reason I am submitting a Rip Off Report is because of how they handle the problems.
First, they don't respond to emails until days later and only if you send multiple emails. Secondly, They rarely answer their phone, and when they do, you can hardly hear them because it sounds like the press operator picked up the call. But worst of all, is that they dispute your claim without any evidence, and on two occasions have lied about the issue so as not to rectify the matter.
I have tried giving them many chances and tried working with them, but I don't see any improvement. Whoever is responsible for managing customer service needs a new job. It's a shame, because this company could be a great resource, but they don't appear to be interested in running a reputable organization.
