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  • Report:  #1170674

Complaint Review: Priority One Clearing | Ripoff Report Verified™ …businesses you can trust. Priority One Clearing subscription clearinghouse for magazine publishers. Priority One Clearing works directly with publishers & partners to process magazine subscriptions for consumers throughout US. Dedicated to making customer's subscription experience a positive one! - Clearwater Florida

Reported By:
ED Magedson- Founder, Ripoff Report - Tempe, Arizona,
Submitted:
Updated:

Priority One Clearing | Ripoff Report Verified™ …businesses you can trust. Priority One Clearing subscription clearinghouse for magazine publishers. Priority One Clearing works directly with publishers & partners to process magazine subscriptions for consumers throughout US. Dedicated to making customer's subscription experience a positive one!
1151 NE Cleveland Street Clearwater, 33755 Florida, USA
Phone:
727.443.2200
Web:
www.priorityoneclearing.com
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Ripoff Report REVIEW / Priority One Clearing dedicated to providing answers to subscribers

Priority One Clearing joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST.

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Priority One Clearing Services approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Priority One Clearing Services did just that.

Priority One Clearing Services takes pride in answering all subscriber inquiries and complaints when given the opportunity. Priority One has joined the Corporate Advocacy Program because they want customers to know they will work with them to resolve any and all customer issues. They never want subscribers to be misled and or confused and will work with them towards a satisfactory resolution.

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PRIORITY ONE CLEARING CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"Priority One is an independently family owned business and takes pride with having over 23 years of experience in addition to servicing millions of subscriptions annually. We don’t initiate, sell or invoice your accounts we only process the data which means we can help you get to the source of your subscription and help you to answer most questions. We have highly trained customer service professionals on staff to answer questions and assist with inquiries about magazine orders Mon – Fridays and Saturdays. We just increased our customer service staff and hours of operation to Mon – Thurs 9am – 7pm, Fri 9am – 6pm and Saturdays 10am – 4pm EST.  We know that not everyone has conventional hours so we hope to be available for most peoples’ schedules. We have also added an online “live chat” available through our website, www.priorityoneclearing.com, for those who would rather contact us online only. The live chat is only available Mon – Fri 8 – 4 EST but you can always send us an email and receive a response in the maximum of a 24 hour turn around (with the exception of holidays and weekends). This is just one more way we are trying to be available to you to answer the questions you may have about your magazine subscription that was initiated by other companies.”

Priority One Clearing Customer Service

"When given the opportunity to answer subscriber questions, most consumers are left with a feeling of understanding and have the knowledge needed as to how/why they are receiving a magazine subscription processed by Priority One. Priority One works with each subscribers’ unique situation in a courteous and professional manner to find a resolution. We ask that we be given a chance to answer these questions by contacting us first before filing a BBB. You will not be disappointed you did and you will see we live up to our word.”

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Priority One Clearing Services, LLC / Statement from the owner and CEO.

"My name is Dawn Daugherty and I am the founder of Priority One Clearing Services, LLC. I know you have a busy schedule and it takes time to visit a site like this and investigate my company and I appreciate you have done this. What you won’t see through reading this is that in my small business at Priority One we employ people who take pride in their careers and in their work environment because they believe in Priority One, day in and day out. They do not have any hesitation that we are in any way doing anything harmful to any subscriber and they know we always work towards a resolution with the subscriber. These are people who have been able to buy homes for the first time and educate their children while also contributing to our community. Priority One not only provides the best customer service when given the opportunity but we also provide a work environment that I would challenge against most. You can’t have good, solid employees committed to your company if you are not a good and solid company. Call, email, live chat, leave a voice mail and see how you are treated by our customer service professionals. You won’t be disappointed!”

QUALITY CUSTOMER SUPPORT

" Know that when you contact Priority One to resolve a subscription issue, we will submit your request to the publisher within the week, most companies that process data can take up to 3 weeks to send your request to the publisher which means your resolution takes that much longer to happen. We have state of the art, automated equipment and procedures that will ensure your information and request is being handled in a rapid fashion.”

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ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .

Everyone can be misled by the media and by propaganda, we just want the opportunity to assist consumers before it escalates.

After speaking with the management at Priority One Clearing Services and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Priority One Clearing Services a positive Rating. Priority One made efforts to ensure that all customers were satisfied and Dawn Daugherty assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

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STATED IMPROVEMENTS FROM Priority One Clearing Services.

Increased customer service professionals on staff, increased hours of operation for customer service, live chat implemented. Dawn Daugherty, the owner of Priority One stated, “We strive to answer all subscriber inquiries in-house and if we cannot, we will provide them with contact information to the company that initiated the subscription. We will work with them to be taken off promotional lists and block their names if necessary. Their satisfaction is our only reason for having a customer service department. If given a chance, I know most subscribers would walk away satisfied after working with one of our customer service professionals. At Priority One, subscribers are our PRIORITY.”

*Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that Priority One Clearing Services will do whatever it takes to make sure subscribers are properly taken care off.

In the future, if anyone has any complaints or concerns with Priority One Clearing Services, LLC, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company’s response and to insure customer satisfaction). You can call Priority One Clearing Services directly at 727.443.2200, and ask for Dawn Daugherty, CEO & Founder.

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As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Priority One Clearing Services or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with Priority One Clearing Services.

Here's why.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Priority One Clearing Services, LLC Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.



Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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ED Magedson: Founder, Ripoff Report

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