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  • Report:  #1516578

Complaint Review: Priceline - Anaheim CA

Reported By:
Robert - United States
Submitted:
Updated:

Priceline
Anaheim, CA, United States
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I booked a hotel through Priceline. I am a gold VIP member of Priceline. A hotel maid tried to correct a freezer compartment that was full of ice by turning the thermostat to coldest setting which ruined expensive medication and food. Priceline had no communication from the owner of Ramada by Wyndham Anaheim even though Sam said he would send information to Priceline so I could go through them for compensation.

Priceline would not agree to any financial  compensation but instead offered over the phone a future 15% discount providing I would agree to that prior to them sending anything in writing. This in no way was satisfactory and they would not have anyone else considerate in their organization.



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