Complaint Review: Precision Toyota Of Tucson - Tucson Arizona

Thanks Leo for your responce but if you read my update and my post the Service manager was no help and i took the car to another Toyota dealer and the car is being fixed as i write it had the whole engine replaced all covered under the Warranty. The service manager at the new dealer said Precision Toyota of Tucson was trying to pull one over on my Mother-in-law because of her age. But thanks for your advice and please take my advice NEVER NEVER go to the precision toyota of Tucson.

Thanks Leo for your responce but if you read my update and my post the Service manager was no help and i took the car to another Toyota dealer and the car is being fixed as i write it had the whole engine replaced all covered under the Warranty. The service manager at the new dealer said Precision Toyota of Tucson was trying to pull one over on my Mother-in-law because of her age. But thanks for your advice and please take my advice NEVER NEVER go to the precision toyota of Tucson.

Thanks Leo for your responce but if you read my update and my post the Service manager was no help and i took the car to another Toyota dealer and the car is being fixed as i write it had the whole engine replaced all covered under the Warranty. The service manager at the new dealer said Precision Toyota of Tucson was trying to pull one over on my Mother-in-law because of her age. But thanks for your advice and please take my advice NEVER NEVER go to the precision toyota of Tucson.

Thanks Leo for your responce but if you read my update and my post the Service manager was no help and i took the car to another Toyota dealer and the car is being fixed as i write it had the whole engine replaced all covered under the Warranty. The service manager at the new dealer said Precision Toyota of Tucson was trying to pull one over on my Mother-in-law because of her age. But thanks for your advice and please take my advice NEVER NEVER go to the precision toyota of Tucson.

First of all, Toyota engines do not have head gasket problems - it's not a ford, for God's sake! Usually, head gaskets fail due to overheat, and this subject has been covered thoroughly by the dealers and other posters. I disagree with one of the previous responses - loose radiator cap will eventually cause overheat because normal pressure in the cooling system should be around 15 PSI over that of atmospheric which is provided by the spring-loaded valve in the cap. If the system is under lower pressure, coolant boils at lower temperature and eventually will evaporate causing overheat. Also, there are at least 2 temperature sensors, and one of them is on the engine itself, usually at the thermostat housing, and it WILL show overheat even if there is no coolant in the system. If the head gasket has failed due to overheat, and it can be determined when the head is removed, warranty usually does not cover repair. Standard language reads something like that: the driver is responsible for watching the temperature gauge, and in case of overheat should immediately shut the vehicle off to avoid major damage.. If the gauge does not operate properly AND engine overheats while the driver is unable to take appropriate steps, it's a gray area, and outcome usually depends on the mood of the person making the decision. Demand speaking with the supervisor if you feel that based on available information, your case is not dealt with appropriately. And finally, the last suggestion: you can hire an independent local(!) inspections company to do an inspection. This will provide an alternative professional opinion that can be used in pursuing the case. Cost of such inspection should not exceed $100-$150. Auto Inspector

So I had my mother-in-law's car towed to Superstition Springs Toyota in Mesa, AZ last Monday 8-16-06. For one they where a lot more Customer orientated and the Service Manager said the car should have ran only 20-30mins. with the Radiator cap half way on. They took a look at the car and called me today and said the car will be covered under the warranty! So everyone that reads this PLEASE for your own good do NOT go to Precision Toyota of Tucson For anything what so ever if you live in Tucson and need an oil change or service of any kind or want to buy a Toyota take the drive and go to Phoenix. You have been Warned!! ROB Queen Creek, AZ

That's funny. The car uses the old style radiator cap. Push down, and rotate 1/2 turn. How do you screw that up? As you know, if there was an issue with the cooling system not making pressure, the coolant would have been on the ground. In reality, once it pushed out the "expansion" volume, it would have been fine from then on, without any pressure. The pressure cap does ONE thing. It allows the coolant to run at a higher temperature without boiling. NOTHING else. You gain an extra 3 degrees above 212 for every pound of pressure. No pressure? The coolant will boil at/near 212 degrees(depends on the water/glycol blend). Another thing. The ECM recieves signals from the coolant temperature sensor/switch. It lets the ECM know how hot the engine is, and also triggers the fan to come on. If there was no coolant, it would never register anything. It does not recognize air. Air does not get that hot. It has to be immersed in fluid. With no signal from this sensor, the ECM would have triggered the Check Engine Light. Was this on? Toyota is messing with you. They don't like to replace engines. Get your ducks in line and fight them on this. Good luck.