- Report: #1393278
Complaint Review: Pep Boys-Manny Moe & Jack - Philadelphia Pennsylvania
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Pep Boys-Manny Moe & Jack
3111 West Allegheny Ave Philadelphia, Pennsylvania, USA
Phone:
215-430-9000
Web:
www.pepboys.com
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Pep Boys-Manny, Moe, & Jack Automobile damage Greensburg, Pennsylvania
I went to the Greensburg, Pa Pep Boys location to get a new set of tires for my car and instead of tires they ripped my complete exhaust system off of my car pulling it into the shop. I live approx 35 miles away from this store and on my way in the car performed normally with no signs something was wrong with the car. My car sits lower than most and there was a little bit of a grade pulling into the shop. So, in return they clipped the bottom of the exhaust and continued pulling the car forward ripping the exhaust off from the rear of the manifold the whole way to the rear of the car. They took the hangers and everything with it. Your whole exhaust system just doesn't fall off, maybe a muffler or a pipe, but generally your whole exhaust system doesn't fall off. I talked to the store manager and the regional manager and they basically blamed it on me and would not take responsibility. They did about 3,000 of damage to my car.
