- Report: #20496
Complaint Review: ParValu Golf and AJ Sexton - Carlsbad California
-
Author Not Confirmed
Why?
ParValu Golf and AJ Sexton
parvalu.com Carlsbad, California, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ParValu Golf and AJ Sexton Navigator Golf false promises from a deceptive company Carlsbad California
My story seems much the same as those I have already read on the report. I Purchased the clubs for the 45 day trial in August of 1999 and sent them back within the same month. After waiting for the credit on my credit card, I was assured by Mr. Sexton that the credit was coming any day .
Trusting his word, I waited too long to dispute the account and was unable to do anything but call regularly to get the status of my account. I left messages at every voice mail I could get at the company and spoke with AJ Sexton and many others in my quest to have my money returned.
By December I was calling many times a week and speaking only to machines, then the phone number no longer worked and the web site no longer existed. So I am out $1179 with no clubs to show for it. Even though I did not like them, I could have sold them for something.
It is frustrating to know that a company can do this to people and get away with it. If anyone finds a way to get from this company what they have promised, I would appreciate being a part of it.
Gordon
Winston-Salem, North Carolina
Trusting his word, I waited too long to dispute the account and was unable to do anything but call regularly to get the status of my account. I left messages at every voice mail I could get at the company and spoke with AJ Sexton and many others in my quest to have my money returned.
By December I was calling many times a week and speaking only to machines, then the phone number no longer worked and the web site no longer existed. So I am out $1179 with no clubs to show for it. Even though I did not like them, I could have sold them for something.
It is frustrating to know that a company can do this to people and get away with it. If anyone finds a way to get from this company what they have promised, I would appreciate being a part of it.
Gordon
Winston-Salem, North Carolina
1 Updates & Rebuttals
AJ
Los Angeles,California,
apologize to you for what you went through
#2UPDATE EX-employee responds
Mon, November 04, 2002
My name is AJ Sexton. I was formally a Vice President of ParValu and Navigator Golf. I am speaking out to defend myself against the allegations of fraud that I have read on this website. I only wish that I would have found this site earlier. What I can tell you is that I am a man of integrity and values, and have never nor would ever do anything to intentionally defraud anyone. The story of ParValu/Navigator Golf is a fairly common one throughout the business world. The primary reason for the companys demise was its inability to manage the exponential growth it experienced. When a company goes from thousands in sales to millions, everything growspayables, returns, payroll, overhead, etc. In the case of ParValu, the equipment company we originally partnered with used faulty shafts to build the clubs, resulting in an extraordinarily high number of club returns. The Navigator line of clubs was a much better club, but the company was never able to recover from the debt incurred by the first line of clubs. In the end, primarily due to the high number of returns, the credit card companies pulled their merchant accounts, leaving it impossible to book new sales. The company began scheduling and paying out reimbursement checks to its customers, but with no sales coming in, the company ran out of money after a few months. The company went out of business in December of 2000, and many of its company officials were forced into personal bankruptcy. Personally, the entire ordeal has crippled me financially and professionally. One thing I can assure you is that I did everything in my power to save the companyand your money. Make no mistake about it, the companys goal was to provide a quality product to its customers, conduct legitimate business in a thriving industry and eventually go public. In a short amount of time, however, the company experienced a huge amount of growth and with big growth often comes big problems. The management was simply unable to overcome these problems. Each person who has written to this Rip-Off Report deserves a response from the company. Unfortunately the company no longer exists. I can only speak for myself and apologize to you for what you went through. For what its worthI am truly sorry.
