Mark Miles
New York,#2Consumer Comment
Wed, May 11, 2016
It is always best to hire someone skilled to do so, unfortunately in most cases these companies dedicated to cancel timeshares usually cheat for the second time to their customers since they are vulnerable and desperate. If you are thinking of hiring them you just have to make sure you do not have to make any payment upfront ... I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts:
timesharescam.com/blog/46-timeshare-cancellation-or-donation-should-not-cost-you-anything-upfront/
timesharescam.com/blog/158-how-to-cancel-a-timeshare/
ThomasR
Dallas,#3Consumer Comment
Mon, August 26, 2013
A little about Palace. I bought a Palace timeshare membership 10 years ago and not long after my sister bought one as well. We actually have marketed our weeks over the internet fair success and feel we've come out pretty well. However, lately I've been getting a very bad feeling about Palace. They have made fraudulent charges on our guests credit cards. One guest was charged twice. Another called to cancel her reservation and instead of processing a REFUND, they charged her credit card again.
Getting resolutions to these problems can take MONTHS. We're still fighting a charge that was made in January. Recently I had someone who called to cancel their reservation and the guest was told Palace will not refund their money. Palace has always had a refund policy, but evidently they have changed it and not advised members. I'm wondering if Palace is nothing but a house of cards about to fall in. Terrible way to treat your members!