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  • Report:  #407399

Complaint Review: Oxmoor Toyta - Louisville Kentucky

Reported By:
- Shelbyville, Kentucky,
Submitted:
Updated:

Oxmoor Toyta
8003 Shelbyville Road Louisville, 40222 Kentucky, U.S.A.
Phone:
888-263-8323
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I recently purchased a Scion xB from Oxmoor. I was surprised that I even got financing because my credit is so-so. The sales associate talked me into leasing the vehicle--he claimed that my payment would be less and that I would pay less interest versus actually buying the car. He said he needed me to put $3200 towards a downpayment, but I said that all I could afford is a $1600 downpayment. He went back to the financing people, and came back to say yes, they would accept the $1600. I signed all the papers, and came back the following day to pick my Scion up.

I then received an email from Tim (Patillo) two days later, saying to contact him immediately. Supposedly, Toyota financing came back and said they wanted an additional $3000 (it apparently shows to them that I am making a commitment to the purchase of this car). I said I didn't have any more money than what I already gave them. He also said that alternatively, I could come up with a co-signer that has good credit, and then I'd only have to give them an additional $900.

I thought what I had signed with them was a legally binding contract between myself and Oxmoor; boy, was I wrong. They have no problem saying one thing when you're in there, but then turn around and say something completely different. If I was to violate my end of the agreement, they would have no problem taking the car back from me. I don't know how they can get away with this time and time again, and continue to stay in business.

I would love to file a report with the Better Business Bureau, but big surprise; Oxmoor isn't a member. I think it's high time that they were held accountable for their slimy and unscrupulous business practices.

I'm going to turn in the car and the keys tomorrow, and I can only hope that I get my money back.

Freakyferret

Shelbyville, Kentucky

U.S.A.


2 Updates & Rebuttals

Robespierre

Louisville,
Kentucky,
U.S.A.
scion compliance

#2UPDATE EX-employee responds

Fri, March 06, 2009

there is NO way Oxmoor should be connected to the Scion brand. call the region office and ask them about the compliance issue. No Scion leaves the lot unless ALL finance is completed. There are NO 'spot" deliveries with Scion.


Karl

Highlands Ranch,
Colorado,
U.S.A.
URGENT ALERT for Freakyferret!!!!!!

#3Consumer Comment

Sun, January 04, 2009

Contact the Bank that received all of your paperwork from the Toyota Dealership and get COPIES OF EVERYTHING ASAP! Your loan COULD have an EXTENDED WARRANTY in it that you were NEVER TOLD ABOUT! This is a tactic that most Toyota Dealerships use all over the USA! Not too long ago a customer in Glendale Arizona filed a Ripoff Report here and said that the Dealership FORGED her signature!!! I believe her name was Carol, of Glendale Arizona, and the Dealership was LARRY MILLER TOYOTA, in Peoria Arizona! You can read through all of the Ripoff Reports here on the 'Toyota Page' and you'll find it. REMEMBER, if the Dealership FORGED YOUR NAME, and put an EXTENDED WARRANTY in your car loan, that's a CRIME! EXPOSE THEM HERE and let everyone know! DO NOT TRUST YOUR LOAN COPIES!!!!! NEVER TRUST ANY TOYOTA DEALER! Anyone whoever bought, or leased, a vehicle at any TOYOTA DEALERSHIP in the USA shouldn't trust that their paperwork is 100% true! If I had purchased any type of a vehicle at a TOYOTA DEALERSHIP in the past 6 years, I'd CONTACT THE BANK that holds the loan IMMEDIATELY and get COPIES!!!!!!! Good luck! I'm Karl, and I approve this Update! EXPOSE TOYOTA on the WORLDWIDE WEB EVERYDAY! HAVE EVERYONE COME TO Ripoff Report and read all of these Reports from people all over the USA! Also spread the word about the consumeraffairs website! Simply 'GOOGLE' this- ENGINE SLUDGE, and read all of the Toyota Engine Problems and click on 'Airbags' too! HAPPY NEW YEAR! POWER TO THE PEOPLE

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