- Report: #1509246
Complaint Review: outdoorsey - san diego CA
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Author Confirmed
Why?
outdoorsey
PO Box 939057 san diego, 92193 CA, United States
Phone:
(866) 409-7435
Web:
outdoorsey.com and fairclaims.com
Categories:
Business Rating:
(0)
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outdoorsey fair claims team i rented my rv on outdoorsy platform and the renter wants a refund when i already gave it to him upon returning rv, now outdoorsy and some company called fair claims team is suing me for $1,300 and threatening to have the sherrifs arrest me if i don't pay san diego CA
there are 4 people involved in this complaint.
#1. me the owner of the rv that was rented through the outdoorsy platform
#2. the renter who rented the rv Mr Santos
#3. the platform the rev was rented on outdoorsy.com
#4. and the company who decided they were the judge and jury fair claims team.
i rented my rv to Mr Santos on April 7th 2021, when he came for inspection he did not mention the make and model was wrong or the rv was dirty, he even signed off on the contract and nowhere on contract did he state rv was wrong make and model and or rv was dirty, then after 1 day he calls me and says i had to jump battery because it died, then he calls again and says the rv is dirty and the rv you rented me is not the one on the platform, and that he wants to return rv and get a full refund, i said you agreed to my cancellation policy upon renting rv.
so no i cant stop the rental, its yours, but i will give you credits upon return, then after 7 days he returns rv, and when i asked him about rv being dirty and why he did not mention it or record it on contract, he said it was no big deal, just a little bit of dirt aroung toilet, then when i asked him about battery dying he said he left the light on thats why he needed a jump and then when i asked him about yr make and model was wrong and why did he not mention it when he picked it up, he said the make and model that was on the platform was different than the yr make and model i rented.
i told him look at the registration in glove box, then i said for your inconvience of dead battery i will not charge you any extra mileage and i will take 50% off cleaning fee, he was happy and nothing else was said. then i get an email from outdoorsy who tell me your renter Mr Santos wants a full refund and you have 4 days to get me before and after photos of rv, and inspection and copy of registration or i will have ro refund him $594.00, so after 3 days they reniged on giving me 4 days and told me they were going to give him a fefund, then some company called fair claims team threatens me with having sherrif arrest me if i don't give him a refund, i have contract that he signed when he picked up rv, i have registration, and photos of rv i sent to these 2 extortionist. please use this to warn anyone who is about to rent there rv through outdoorsy platform they don't support rv owners.
