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  • Report:  #1491760

Complaint Review: Orangewood House - Orange California

Reported By:
Malibu - Los Angeles, United States
Submitted:
Updated:

Orangewood House
401 The City Drive Orange, 92868 California, United States
Phone:
(714) 935-7584
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

I called to make an appointment to visit my child. A woman named Emily told me that I no longer had to make an appointment and did not have monitored visits anymore. So, the next day I went to see my child during visiting hours. The receptionist told me that Emily gave me false information, and I would not be able to see my child.

Two weeks ago, I had an appointment to see my child at 12 noon. I arrived on time and checked in with the receptionist. I signed the time I arrived. I sat in the waiting room for 45 minutes. I went to the desk to inform the receptionist that I had been waiting for quite some time. She finally told the cottage staff where my child was at. As I went to the cottage, a woman from the Dark Nation told me she was sorry that she forgot to inform the cottage I had arrived for my visit. 

 



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