- Report: #11165
Complaint Review: Nova Buyers Reward - Bluebell Pa.
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Author Not Confirmed
Why?
Nova Buyers Reward
Po Box 716 Bluebell, 19422-9668 Pa., U.S.A.
Phone:
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Nova Buyers Reward Didn't give them permission to take anything out of my banking account
Back in March of 2001 my husband and I purchased a vacation package over the phone. This was to another company how Nova buyers reward got a hold to it is beyond me.I recieved a letter in the mail saying I had to cancel my membership or my account would be billed by a certain date.
Well the problem with that is that my husband,kids and I were on vacation when we recieved the letter. I called and got the cancellation number and they told me my account would be credited.
Well this was almost 10 months ago. I have records where I have called them at least once a month and each time they tell me I will get credited.
I have come to the conclusion that they have no intentions of making this right.I have spoke with the manager and even tried to get a Corp. number but the main office has no phone I wonder why?
This most certainly is against the law and I will pursue this until I recieve my money they had no right to touch.
It is so interesting I have read several complaints about this company concerning the same problem why are they allowed to be in buisness? sincerely Cheryl Stevenson
Well the problem with that is that my husband,kids and I were on vacation when we recieved the letter. I called and got the cancellation number and they told me my account would be credited.
Well this was almost 10 months ago. I have records where I have called them at least once a month and each time they tell me I will get credited.
I have come to the conclusion that they have no intentions of making this right.I have spoke with the manager and even tried to get a Corp. number but the main office has no phone I wonder why?
This most certainly is against the law and I will pursue this until I recieve my money they had no right to touch.
It is so interesting I have read several complaints about this company concerning the same problem why are they allowed to be in buisness? sincerely Cheryl Stevenson
