• Report:  #1515449

Complaint Review: North American Bancard - Troy Michigan

Reported By:
Vanessa - Columbus, Ohio, United States

North American Bancard
250 Stephenson Hwy Troy, 48083 Michigan, United States
Tell us has your experience with this business or person been good? What's this?

I had 2 merchant accounts with National Bankard, a subsidiary of North American Bancard; they told me I had to hve 2 accounts because on account was for product sales and the other was for ticket sales, participant entry fees, ad sales, etc. for events I hold. I closed the accounts in September 2021 becasue I hadn't processes any credit card transaction and was still paying $30 per month on each account. I mailed the card processors back to them and owed no money; account was closed prior to next montly charges.

Today, January 22, 2022, I received an email from North American Bancard, stating I was deliquent $134 on one of the merchant accounts and said my card processing services would be interupted if I didn't pay. Now how can I owe money and they threaten to interupt my services, when the account was closed over 5 months ago. If I owed funds from the closed acccount, which I didn't, why is this the first time I was notified of this? I receive no prior emails, no letters, and no phone calls prior to the email received today. They are trying scam me into paying something I do not owe.

I have seen similar and worst complaints North American Bancard, also doing business as National Bank Card and Payments Hub online. The BBB also gives them an A+ rating and they are an Accredited Member of the BBB. How can that be with all the complaints these small business owners have made against them? 

A big beware...do not open a merchant account with this company!



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