- Report: #1519753
Complaint Review: Nextiva -
Reported By:
Linda -
Chesapeake, Virginia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Nextiva
United States
Web:
Nextiva.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Nextiva Nextiva Is a total rip off! Do not use them ever!
I am disabled and want to give back to my community by starting a 501c 3. When I contacted this company I told them I did not have an employees I was trying to recruite volunteers for my non profit. and I was just getting start and was still trying to figure out what I needed. Instead, of help me they helped themselves by locking my into a 48 month contract and not mentioning once I entered the contract I was waving my right to cancel in 30 days.
Even though I told the sales rep of my shoes string budget I was working with was based off of my disability check, but once I got volunteers I wanted a secure way to have them to work from home and to protect my donors information. The sales rep also failed to tell me that to get out of the contract I had to pay almost $3k.
Now, my disability check is only $500 a month. If he had mentioned any of the real details of what he was getting me into I would have to told him no thanks without a second thought! then when it came to signing the contract he claimed he had to leave the office and would not be back until after the special offer time was up and he had to process it quickly.... making rush and not read through everything thinking I can just read it later.
Before the 30 days was up I contacted them online to cancel, because no only had I not used their service, but I never got any volunteers and could do everything using my cell phone. Then all the fine print in the contract started getting spouted at me! Even after I informed them I never used their service and could send the phones back which were still in the box and that I owed them nothing.
They still took money from my bank account. I closed the card I had given them and they tell my bank it's a recurring charge to still pull from my account. so I had to get that straight with the bank to get my money back. Please do not use this company! They know they are crooks and they use every trick in the book to get your money! Save yourself the headache. They deserve a 0 rating!!!!
