- Report: #1437093
Complaint Review: Nextiva - Arizona
Reported By:
Jason -
Fort Lauderdale, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Nextiva
8800 E Chaparral Rd Suite 300 85250 Arizona, United States
Phone:
800-799-0600
Web:
Nextiva.com
Categories:
Business Rating:
(0)
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Nextiva Deceptive Sales tactics and TERRIBLE customer service Arizona
Nextiva lied to us to get us to sign a contract. We have roughly 60 Extensions and they promised to have us switched over from our current provider- Vonage Business within 30 days. 6 Months later we were still not switched over. We were paying for two different phone systems to a tune of $7,000 a month.
Bottom line.. do no trust them.
They will lie to you just to get you to switch over to them and in the end the service is inadequate- the salesmen are liars and the support is terrible. They hire people who don't know what they are doing and in the end the consumer suffers.
Then as we are trying to leave Nextivathey hold our numbers hostage for a few more months until we filed a complaint against the FCC. These people are unbelievable- We tried to switch from Vonage to save some money but the service and support isn't worth the savings- just saving 20% for more headaches and grief.
