• Report:  #1517498

Complaint Review: Namiwallet -

Reported By:
Joseph - , United States

United States
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Nami is cryptocurrency wallet available only as a web browser extension.  It has no contact information.  No physical address.  No customer service.  No tech support.  It seems like a company called Berry is operating the extension platform.  They also don't have all of the above. What they do have is Twitter of which I am not involved with anymore and I don't have a say in that regard. 

They're other platform is Telegram. They show a pinned message that supposedly shows the moderators, but they don't respond.  In fact, no one really responds.  The chat on Telegram is essentially dead. I had joined the group a couple of weeks ago hoping to resolve my issue.  After about 10 days, There were no posts after mine.

was contacted via DM(direct message) and they were clearly scammers so I exited the server. After a few days ,today, I re-entered the server and posted for tech support. I got a DM from "BERRYPOOL". I had briefly forgotten about that DMs should be avoided. I spoke with the person who eventually directed me to a website.  I won't list it bc it's a scam website. 

The website makes you can view all your cryptocurrency wallets on one platform.  I clicked on Nami and it asked me for my wallet seed phrase. I know for a fact, that you only use that when moving your access to a new device, ie:new phone, tablet,  or computer.  I took screenshots of the conversation and then asked in chat "who is Berrypool, and is this tech support"  I just just got a response from moderator xanpinha asking me to tag the scammer. 

I Do Not trust these two with my money.  I must say that with all this "talent" writing code for what we know as cryptocurrency blockchain, they can't or won't write into the blockchain, a safety mechanism that would prompt you or even stop you from sending cryptocurrency on the wrong chain,or wallet.  Where are these "lost" tokens going?

1 Updates & Rebuttals


United States
adding website to report, advice for victims

#2Author of original report

Fri, April 08, 2022

 Berrypool.io is the operator of Nami. I've read that the only way to get any recompense is through arbitration. Nami and Berry are under the International Chamber of Commerce. For Nami, it means I will have to travel to Japan for the hearing. I'm investigating that possibility. https://iccwbo.org/

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