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  • Report:  #1510920

Complaint Review: Morphmarket - Addison Texas

Reported By:
Maria - North Palm Beach, United States
Submitted:
Updated:

Morphmarket
Unknown Addison, Unknown Texas, United States
Phone:
Unknown
Web:
Www.morphmarket.com
Categories:
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I went on to morphmarket to purchase 3 crested geckos from cougars Creations in Orlando Florida and Miss Rosalez send my wife 3 pictures of geckos that were available and her in my wife had a falling out but before they had a falling-out she took money from my wife after we were very clear we needed the geckos that week after the transaction was done she said she has to wait for PayPal to pay her and she will not give us the geckos for another week so we did not want our money held up with anybody we did not know and right away that was very unprofessional of her to do

and it could have been avoided if she had just been honest but this report is more about morphmarket and how deceptive it can be and morphmarket allows people to sell their without credentials like I said before and morphmarket causes an illusion of safety because they know most people don't read the small print and unfortunately thousands of people a day get ripped off by morphmarket members and the worst of the scammers are the highest-paid members on morphmarket and they are allowed to sell sick animals constantly

but they also allow people that will not send you an animal at all and are there just to rip you off and when you see the pictures I share with you you can clearly see that these are the same exact gefilte but she tried to pull it off as a same Gecko and I have screenshots of both conversations between her and my wife and myself and she tried to pull a fast one on me by getting me to send her the money through zelle unprotected and soon as I sent the money confronted me and asked me if I was Maria's husband and I said yes but I wanted those geckos bad



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so I went for a mini weigh but she clearly took the money from me as well and soon as she got the money she showed her true colors again and I canceled that transaction but I did wind up sending her money through PayPal only to discover this morning that I have a gecko that I never got a picture for and the three pictures that I got were two pictures of one gecko with 39 grams on one picture and 40G on the other picture and the gecko was fired down in one of the pictures which made it look different and the other picture was a gecko I did get but later on I found the pictures on her website to the other Gecko and it was thirty-four Graham and I was supposed to get a gecko from her that was 39, 40, and 39 G but I got one gecko that was underweight....



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if it was just the pictures I could see maybe it being a mistake when you have a lot of pictures in your phone but she did this to my wife and I and she also pulled a fast one on both of us right after she got the money and we were told to go to her from somebody else that we trusted and this just goes to show you even good breeders and good people will rip you off or scam you when they are going through hard times and this girl is working 3 jobs and selling geckos so she is busting her a*s to get by so sometimes it takes a little lying and scheming of innocent customers to get by in this world and she just showed me how untrustworthy people can be and proved my point again about morphmarket and Moore's Market is full of predators that are going to try to Rob your bank......

and for somebody to be this unprofessional to get almost $2,000 Frozen in your bank and have your zelle account shut down and after having to go through all the trouble and contacting people and getting refunds and getting a new debit card I hope this scares everybody clear from morphmarket from now on.....



1 Updates & Rebuttals

John

Texas,
United States
This rating is bogus -- MorphMarket had nothing to do with it

#2REBUTTAL Owner of company

Wed, May 04, 2022

MorphMarket has a rigorous Dispute Resolution process [1] that goes above and beyond anything offered by any other marketplace we're aware of. Disputes occur in a small fraction of transactions in our marketplace, and we are resolving them all the time. That's part of our job.  However, this user never reached to MorphMarket about this issue. Had the person reporting this complaint reached out to us for help, we would have gladly offered it. 

One reason we believe we never heard about this particular dispute before is because it can't have actually happened on our site. We do have a record of a Seller Account being created with the name Cougers Creations owned by a Ms. Rosalez, but that particular account had never been screened and therefore was never approved. They never had any ads or sales on MorphMarket.  

MorphMarket is a marketplace with thousands of different sellers. We screen sellers and work hard to keep the scammers and riff-raff out of our system, but we're not omniscient and have never claimed that every seller is perfect. Even so, whatever issue this person had with Ms. Rosalez had nothing to do with MorphMarket or the services we offer.

[1] https://www.morphmarket.com/help/moderation/

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