Had my car in their shop for 11 months did not fix the issue told me that I would be getting an extended warranty from mercedes benz for my hassles of my car being in the shop close to one year (that was a lie) then told me mercedes would be giving me a check for 3 car payents of mine to apologize for my car being in the shop for almost a year, (that was a lie) Then the detail guys stole stuff from my car (this is not a lie) basically they tell you what you want to hear but dont deliver and you are stuck with a bad car that cant be fixed.