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  • Report:  #1302584

Complaint Review: Mature American Healthcare - Altamonte Springs Florida

Reported By:
John - Daytona Beach, Florida, USA
Submitted:
Updated:

Mature American Healthcare
101 Wymore Road Suite 539 Altamonte Springs, 32714 Florida, USA
Phone:
4073783450
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

If you go to work with these people or allow them to write insurance policies, whether its health, life insurance or especially annuities.  BeWARE!  Most of their agents have left due to the unethical atmosphere and not wanting to have the companies actions attached to their name in any way, shape or form!!

This company and it's owners are thieves.  They lie to their clients, they lie to their agents.  They have admitted to Humana that Sandra/Sondra has signed agents names to Agent Business Transmittal Forms, Humana has investigated this and found it to be true, they have been turned over to the state for investigation.  

They have now changed their company name again, and are keeping all previous agents commissions, renewals, etc, that are owed to the agent.  They go to clients and tell them that agents have left and moved away to Indiana, California, New York, etc. Then tell the clients that the previous agent made mistakes on their policy and it needs to be re-written, costing the clients penalties and surrender charges.  

They were also sued by a previous agent, and lost, then took the money out of two of our other clients paychecks and called it a charge-back.  The agent had to file additional paperwork to get paid, because they wouldn't pay her, after taking the money out of our other agents checks months before.

This bunch are BAD NEWS, everytime things start to catch-up, they change the name they are doing business under.  Todd Justin isn't even licensed and the word is he cannot be licensed due to issues that occurred in New York.  www.caselaw.findlaw.com/ny-supreme-ct/1429436.html

They are no longer associated with American Senior Benefits, but we cannot find out why the company doesn't do business with them anymore.  Most likely, because they have found out some of the above information.

 



2 Updates & Rebuttals

MAHC

Sanford,
Florida,
USA
We Are Taking Legal Action

#2REBUTTAL Owner of company

Wed, October 26, 2016

Thank you for taking the time to read our side of these allegations. I am sure you will be surprised that we will agree to a couple these comment s. We would like you know that the reason we have not responded until now is because we were instructed by our attorneys not to do so until their investigation was complete. We must say it is unbelievable that in the 21st century how someone can get online and say whatever they would like to without even proving your identity is baffling. We would like you to know this disgruntled, vindictive agent did not even have the courage to put their real name on their allegations and lies (IP Address says it all).

 

With that said we would like to take these allegations one by one

  1. First and foremost NO owner, partner, manager or agent has ever been convicted, indicted or has been under any type of suspicion for any type of criminal act by any State or Federal Agency.

  2. This disgruntled agent filed an inaccurate/false complaint with the Florida Department of Financial Services which the state has found NO wrong doing on our part.

  3. Mature American Health Care has NEVER changed our name since opening for business in January of 2011 (please feel free to check Sunbiz.org ) YES we have subsidiary companies like the majority of successful businesses.

  4. Yes, this agent was never paid there renewals because they were in “complete breach of their contract” on numerous issues.   

  5. We do not churn business and will never allow this type of business practice.

  6. Don Cronin has been in the insurance industry for almost 30 years and has a spotless insurance record and has never had so much as a complaint against him with any regulatory agency.

  7. Yes we were sued by a former agent in small claims court and lost. We adamantly disagree with the court’s decision but the fact of the matter is we fought for what we believed to be right unfortunately the judge did not agree with us. In concerns to her other claim if Monica is telling the truth that she is owed a “ton of money” why wasn’t this brought up in court? (We do respect that she at least had the courage to use her real name)

  8. Yes almost 20 years ago we along with hundreds of other companies throughout the country we were swindled by Charles Edwards the CEO of ETS Payphones which turned out to be a Ponzi scheme. We were NOT the owners of this company we represented there product. What is not being stated is our company did its fiduciary responsibility by doing our full due diligence. This product was approved by our broker dealer, we had a  private investigator do a complete back ground check on this company and its owner unfortunately nothing could be found wrong or unusual and to our understanding even state regulatory authorities found nothing wrong with this company prior to it’s down fall. If any positives came out of this horrible situation for these investors since we went through the proper channels with our broker dealer they paid a  substantial amount of money back to the people who invested in this product.  

  9. Yes we made a corporate decision to part from American Senior Benefits. We still maintain a strong relationship with the founder of the company and still work with them in a limited capacity. We will be happy to share his contact information with any potential agent or manager that we would consider hiring into our organization.

  10. Our company has a A+ with the BBB and a 4.8 out of 5 rating on Glassdoor.

Important - We are currently in the process with a million dollar defamation lawsuit against these agents. We have over whelming proof these agents have posted internet slander, we have these agents on tape recordings stating blatant lies about our character along with several affidavits confirming these agents have tried to sabotage our company and our personal reputations.

We are fully aware that these agents have very little to nothing financial but this is not about money or financial gain it is about being held accountable for their actions. We have full intent to take all legal action and to give all evidence to state regulatory agency regarding their business practices so they cannot do this to another individual or company.

On a personal note Sondra and Todd Justin have been happily married for 20 years. They have 3 boys the oldest has earned a sports and academic scholarship to a private university in Tennessee. He has made the Dean’s list and plans on being a Doctor of Chiropractic. Their middle son is in his first semester at a state college in Florida also on track to make the Dean’s list. Their youngest son is a middle school student earning all A’s and B’s who love playing sports.

Since arriving in Florida in 2004 Todd Justin has achieved the success of being a Branch Sales Manager for a multi-billion dollar Insurance Carrier. Todd was also promoted to Vice President of a $6 Billon dollar major insurance company.  

Sondra Justin is not only a devoted mother and wife she is also a terrific business woman who is the founder of a credit card processing company along with being the founder of Mature American Health Care.

If you ever have a question regarding this defamatory report please feel free to ask us for our list of business and personal references that will range from high level executives, business associates, former agents and clients.

 

Thank you for your time

 

Sondra & Todd

 


Monica

Florida,
USA
The Girl that sued and won.

#3UPDATE EX-employee responds

Sat, July 09, 2016

I'M THE GIRL THAT SUED & WON!! if ANY of you are in disbelief just google  "State of New York v Justin, where you will find that Todd Justin alone was found guilty of scamming seniors out of more than $70 MILLION DOLLARS, but don't take my word, look it up yourself.

iused to find it amusing when T.J. would burst into tears during a morning meeting  when he spoke of morality, ethics, loyalty or doing the right thing. Now I find it disgusting. They still owe me and others a TON of money.

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