- Report: #1520963
Complaint Review: Marsha Williams - 10945 Reiger Road Louisiana
Reported By:
Car theft victim -
Prairieville, United States
Submitted:
Updated:
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Author Confirmed
Why?
Marsha Williams
10945 Reiger Road, 70809 Louisiana, United States
Phone:
2253413066
Web:
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Marsha Williams Marsha Wallace Williams STOLE my car 10945 Reiger Road Louisiana
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Marsha Williams is employed as a finance "manager" for Gerry Lane Cadillac on Reiger Road in Baton Rouge, Louisiana.
I was there on Friday, August 25, 2022 and traded my Infiniti QX80 for a Cadillac XT6. I've had two very recent back surgeries and the QX80 was very difficult for me to get in and out of. It was also not very fuel efficient.
Soon after leaving the dealership, I realized I'd been overcharged by nearly $3000.00. I did not ask to rescind the sale nor re-negotiate. I simply asked if they could throw in upgraded floor mats, a few oil changes and/or some Cadillac merchandise.
Marsha Williams and GM C.J. Patton refused. They said they were not responsible for any typos on their website and there were disclaimers all over their website to this affect. My attorney has since advised otherwise. They are 100% responsible for the content of their website.
For the sake of breviety, I returned their Cadillac, as they demanded. It was returned on Tuesday, 8/29/22 with 400 miles on it and in the exact same condition in which I left the lot the previous Friday. Well, it had a little bonus.
Evidently my 12 year old left a hotdog on the backseat. C.J. Patton all but asked my child's name and the school he attends after threatening to have ME arrested for leaving a HOTDOG in their car. I can only imagine the fun C.J. and Marsha had with the half eaten hotdog.
I simply requested they return my Infiniti. They refused saying it was THEIRS now. They also said I would be receiving a bill from GM Financial, the lender I'd financed the Cadillac through. They seriously plan to bill me for a car THEY GOT BACK!!
They low balled me on the Infiniti and I still owe approximately $10K more than they gave me. I contacted my lienholder for the Infiniti and was advised they will not release the title until it's paid in full. My car is absolutely useless to them but they won't give it back to me.
I even made it very easy for them to do the right thing. I ended up purchasing an Acura MDX for a dealership that was pretty much walking distance from theirs and told them when I'd be there and asked they simply drop off my Infiniti. NOPE!
I've got news for them! My Infiniti will be sitting on their lot for a very long time! I usually pay double the amount owed to my lienholder each month. That has been stopped! I will drag out payments as long as possible in order to give them more time to enjoy their stolen, used SUV.
Greed is a sin. I've prayed each day for their souls.
CONSUMERS: Do not deal with these people or any of the Gerry Lane dealerships across Baton Rouge and their dealership in St. Franscisville, Louisiana. They're all snakes.
Since I'm unable to work right now because of my recent surgeries, I have all the time in the world to right reviews. They've managed to remove most of them -- Even from third parties like Google and Yelp.
They've published rebuttles to many other poor reviews. They had mine removed because they have no rebuttle because they know my reviews hold significant merit. C.J. Patton and Marsha Williams have been seen driving all over Baton Rouge in my SUV -- Driving like they STOLE it. That's because they DID.
These two are modern day Bonnie and Clydes. Again, I'll continue to pray for them. I don't think Bonnie and Clyde's story ended well. It was before my time but I'm sure Marsha may remember.
2 Updates & Rebuttals
Flint
Rolla,Missouri,
United States
I don't think you understand...
#2General Comment
Mon, September 19, 2022
I don't think you understand what exactly you did. Car loans aren't like Wal-mart, you can't just return a car back to the dealer and get your money back. What you did is called a "voluntary repossession" -- giving the car back to the lender.
You are still obligated on the loan, and it is unlikely that the lender will sell the car for anywhere near what you paid for it. So you probably just dug yourself a $20k hole. On top of that, a voluntary repo is a huge black mark on your credit, so don't try doing this again, you probably won't be able to get another loan.
Surrendering the car also doesn't void the rest of the sale contract, so your old car is now the dealer's. Your old loan's balance was probably rolled into the new one, so don't worry, they'll pay it off one way or another. And you won't get it back. There's no "renegotiation" or "satisfaction guaranteed" in car purchases -- once you sign on the dotted line, that's it.
coast
United StatesSelf-Inflicted
#3Consumer Comment
Tue, September 06, 2022
In Ripoff Report #1520804 (8.28.22), you complained that the dealer charged you $2500 above the advertised price.
In Ripoff Report #1520963 (9.4.22), you complained that the dealer charged you $3000 above the advertised price.
The advertised price is not relevant because the terms of the contract do not extend beyond the four corners of the written purchase agreement.
The dealer may be responsible for the content of their website, but that doesn't change the terms of your purchase agreement. Their website disclaimer states the advertised price is "Not available with special finance or lease offers."
Your complaint that they lowballed you on your trade-in is a case of seller's remorse.
The final result is that in addition to you not driving your first choice of vehicle, you are about to be billed for the Cadillac's depreciation and you will be paying additional interest [by deferring payments] on the Infiniti that is no longer in your possession. All that over the paltry value of floor mats and a few oil changes. You have defined the idiom: Cutting off one's nose to spite one's face.
Happy motoring!
