- Report: #1488258
Complaint Review: LuckyVitamin - Conshohocken Pennsylvania
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Author Not Confirmed
Why?
LuckyVitamin
555 E. North Lane, Suite 6050 Conshohocken, 19428 Pennsylvania, United States
Phone:
1-888-635-0474
Web:
https://www.luckyvitamin.com/
Categories:
Business Rating:
(0)
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LuckyVitamin Lucky Vitamin LuckyVitamin Dishonest Company; Sent Unauthorized & Cancelled Shipment Conshohocken Pennsylvania
LuckyVitamin Dishonest Company
Around 8/23/2019 I made a back-order because they said it will be back in stock within a week. Then they extended it to 3 weeks. Finally after a month I contacted them to cancel. The response was something to the effect like "sorry about that" but nothing about it cannot be cancelled.
Fast forward 3 months later 11/25/19 they sent out this cancelled order without authorization and demanded money from me. When i told them this order was cancelled 3 months ago they responded that back orders cannot be cancelled so I have to pay for it. Then after payment they will take 3 weeks to check things around before refunding money for unauthorized shipment. Told them they are not getting a cent from me and I'll file fraud complaint on them. Then, they quickly changed their tune with saying "just refuse shipment and send it back". I will never do business with them again.
