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  • Report:  #1516648

Complaint Review: Lightning Force - Langley BC

Reported By:
Nicole - AB, Canada
Submitted:
Updated:

Lightning Force
#47 - 208211 Fraser Hwy Langley, t1x0s BC, Canada
Phone:
1-833-875-4889
Web:
https://www.lightningforcevending.com/CA/
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Was later told his name was David Brass

The business I bought into was based on many lies and misleadings. 

I was told I would have full support of the Lightning Force Vending Line and that no experience was necessary that I would be trained and given all support to have a successful business.  That there was a 90 day no questions asked guarentee on the locations so if they were not good locations and didn't sell well I could move the machines as many times as I wanted.  So there was really no risk. 

I would likely get all my money back within a year or more.  I was told I'd have all their support to grow and expand and be part of a great business.  At that time I was told I had to act fast as they were running a sale in which I could get more machines.  I bought into the silver package and when there were delays I was worried so I bought more machines so I would be able to have some machines on hand as I expanded.  

I bought into the company and was told that I was advised that a deposit would hold my location then upon time of shipment of all the goods the full cost involved in the purchase would be required.  I was told that in order to ensure that I’m happy with the locations they are recommended to set up prior to shipment.  This was done. 



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As part of the package business cards, machine instructions, support, 90-day guarentees, and excel software was to be provided.  I also asked for samples of the chews. I was then told in order to gain my full shipment I would need to pay for my product and machines in full.  

I enquired if this meant that the shipment was ready and I was told that it was.  In good faith I completed e-transfers and wired the money .  Once I paid for the package I was later told that the shipment was not ready that the warehouse ran out of boxes.  I was then told that the shipment should be a week later than a week later etc.  The shipment was eventually to be delivered. 

At that time I looked through the boxes and  I discovered there were no chews.  I immediately contacted David Brass and Gary Mills.  I did not get a response.  I also contacted Maggy McGee who was apologetic about “missing” the chews.  Prior to shipment I was told that Gary would himself ensure that I received 10,000 chews along with some of the other product being sold and future packaging to my order.  There was no discussion of delays or lack of product when I spoke to him prior to my shipment.



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I was then told that there were no chews available and that the factory was in the process of making a shipment.  I found out that the chews were not sent to me from the factory and were sent to the warehouse.  These chews did not fit into the machines as such they had to be repackaged.  Based on the repackaging I was only to get 3,000 chews with another 3-5,000 chews two weeks later then the remainder of my chews thereafter. 

I did receive the 3,000 chews. At the start of the process I was told that this company had operated for years and with no major issues.  Not to be worried about chews as they would be available and shipped in a week of ordering.  

Further when trying to work with the Locator provided I was verbally abused and later threatened.  In order to move forward an agreement between David Brass and myself was made,  to be the middle person to get the locations up and ready so I did not have to further work with Travis Brinson who threatened and verbally abused me. 



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In order to proceed with this and to work with the company in good faith I retracted my filing agains Travis Brinson to get my money back through paypal.  David Brass confirmed he would pay me back my money if things didn't work with the locations.  This further was not done.  I tried to call Dave many times and was ignored.  I emailed called Maggy and Gary to get a resolution but nothing was done. 

After a bit of time I reached out again to Gary Mills and was told he would get Dave to get my locations going again at no further cost to me.  They noted that there was a posting online that they wanted me to take down in order to get this done.  I agreed and once again on good faith tried to work with the company to get my business going.  I received 8 locations and none of them made any money.  I asked for them to be relocated during the 90-day guarentee and was told I would have to pay $25/location for that. 

I still had 42 locations that were not provided so I asked for those to be given and asked why I would not get the guarentee.  After many back and forths I asked for the machines to be taken away and to be refunded.  I was told that they would be willing to give me a small amount of my money back in order to settle this in 2021.  I agreed as some money was better than nothing.  At that time I was speaking to a "Will/William". 

He threatened me as well saying that if I posted anything against the company they would come after me.  I was told that Maggy the shipper would contact me right after the holidays to pick up the machines.  I heard nothing for a month so I reached out to Maggy who knew nothing of the transaction.  I was then sent to a person called "Tessa" as the emails for David Brass and Will didn't work.  She told me she didn't know why I would get any money back and that they would not just simply take the machines back they needed to find a buyer.  So again I waited with nothing. 

I want to leave this review to inform anyone who wants to buy into Lightning Force Energy Chews/Vending/Sweet Success or anything that David Brass/David Therrien is associated with.  I don't know his real name.  His address is fake.  There is no support and the company will lie and take your money.  I'm out over $35,000 and have no way to sue them directly.  I have tried the BBB here in Canada and they don't have a legal name posted that can be found associated with the business.  The business I found under his name just told BBB they were the wrong company so there is no support there. 

There are others who have had similar experience and were told everything they wanted to hear just to be taken advantage of.  I hope this review will allow for others to be properly informed and if there are others with concerns maybe we can find a way to get our money back from the company if we work together.  There must be a way to find out who they are and sue them.  

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Was later told his name was David Brass


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