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  • Report:  #1509710

Complaint Review: KETO GT RESEARCH BRANDON FL - BRANDON FLORIDA

Reported By:
Mocha - Brandon, Florida, United States
Submitted:
Updated:

KETO GT RESEARCH BRANDON FL
P.O. BOX 6914 BRANDON, 33511 FLORIDA, United States
Phone:
8448065469
Tell us has your experience with this business or person been good? What's this?

I purchased what I thought was Keto supplement ("as advertised on Shark Tank") paying only $39.99 for TWO BOTTLES but getting THREE BOTTLES for free.

In reality when the box of 5 arrived, they enclosed a packing slip showing it actually cost $199.99!!

When I called to return them, I was offered $55 credit but declined.  I told her I would pay $40 as advertised to try it out, but not in this lifetime would I drop $200 to "see if it worked"!!

I was then told I would have to pay a restocking fee of $10 each!!  I said are you serious???!!!  Its all the same bottle!!  They're all coming to you in one box!!  They are all going back on the shelf TOGETHER!  Why are you charging me $50!!!???

She did not have an answer.  i told her I was going to report them to the BBB and attorney general!



1 Updates & Rebuttals

Annie

Wisconsin,
United States
Had same experience!

#2Consumer Comment

Tue, July 13, 2021

Oh, how I wish I had seen your comments before I sent in my Keto GT order.  I thought I ordered 3 bottles (this included the free one) for $39.99.  What I received was 5 bottles for $199.99.  WHAT?

Debating wether to waste my time calling them, or spending more money to send back for no refund.  At this point should I chalk it up to a bad experience, chuck the bottles in the garbage and move on?

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