• Report:  #609471

Complaint Review: ILX RESORTS Inc. - Internet

Reported By:
MDV - Greenville, Virginia, United States of America

2111 E. Highland Avenue, Suite 200 Internet, United States of America
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Two weeks after my father died in 2004 my sister and I went to Las Vegas. (We already had the trip planned.) We met a "timeshare rep" that promised us a gift (I have even forgot what the gift was.) My sister told me to go, I was a widow at that time with a 14 year old daughter.  The place is the Carriage House, which is very nice. The talk was smooth and inviting. For $8K I could have a bi-annual week in Las Vegas. Having not traveled much, I thought it would be fun for my daughter and I. So I signed on the dotted line. Then I up-graded to a 2 bedroom for 14K @ 17% plus 14 additional weeks.

I used it that spring, and have used it twice since. The maintenance fees were affordable because they were broken in half. Now they have doubled in price. 

I re-married in 2005 and have kept the timeshare in my name so not to involve my husband because he was trying to get out of the one he and his ex had.  

My husband asked me to sell it so I listed it on e-Bay. No takers even just to pay off the balance. I have listed it on e-Bay, I offer, Craigslist and the only inquiries are by the timeshare reselling sharks.

In 2008 I was medically retired due to a severe back injury and stress/depression. My salary was cut in 1/2; (I was a teacher) so half of not much is very little. 
(Impulse buying is very characteristic of someone with depression after a major life event. My husband died in 2000, my brother died in 2003, and my father died 8 months later in 2004.) 

I talked to my attorney about what to do and he said stop payment to ILX and Concord Financial/Textron Financial
. Which I did and also stopped paying Interval International for their fees. I have begun to get the nasty letters. I have written to ILX, about my disability retirement and being on a pension.  They cared less about my situation.

I found this information in the CHTA (Carriage House Timeshare Association) newsletter:(they are not associated with ILX)

"General Manager Amy Lowell spoke about the recent Chapter 11 Bankruptcy Protection filing by ILX Resorts.  She began by reviewing the relationship with ILX Resorts.  In 2001 the CHTA sold 600 weeks to ILX Resorts, a vacation club based in Phoenix, Arizona. Their primary resort is located in Sedona, Arizona but they also have timeshare weeks at a number of other resorts in Arizona, Indiana, Colorado, Nevada and Mexico. They paid the Carriage House $870,000 for the weeks purchased. Since that time, ILX has purchased additional Carriage House weeks for their vacation club members.  They were purchased from various sources including the CHTA foreclosure sales, from timeshare developer Diamond Resorts and directly from those Carriage House owners that wanted to sell their week. They now own approximately 2200 weeks. The relationship has been financially beneficial for the association and for many of the former members. Had ILX not bought these weeks many of them would have been left unsold in the inventory and the Annual Maintenance Assessments would not have been collected.  


Unfortunately, due to the current economic situation, ILX Resorts has made a decision to file for Chapter 11 Bankruptcy Protection.  This means they have requested protection from their creditors while they reorganize their company.  A significant contributing factor for this filing is the exiting of their major lender, Textron Financial, from the financing business.  Alternative financing is scarce in todays environment.  The majority of the weeks are not actually owned by ILX but by one of their subsidiary companies Premiere Vacation Club.  At this time, Premiere Vacation Club is not directly affected by the bankruptcy filing.  In speaking with ILX President Nancy Stone recently she advised that it is still business as usual for their vacation club. They intend to continue paying for, and utilizing their Carriage House weeks for their vacation club members. In the past, ILX has always paid their Annual Maintenance Assessments on time. This year, they paid for of their weeks by the due date but were unable to pay the balance.  A payment plan is in place and it is expected that by the end of the summer, they will have paid for all of the weeks owned.  In the meantime, they will be limited to only using those weeks for which the assessment has been paid. 


It is anticipated that ILX will make the payments for their weeks as it is clearly their intention for their Premiere Vacation Club to be a success. However, as a contingency plan, efforts will be made in researching other vacation clubs that might be interested in buying some of their weeks and or developing additional programs to rent the ILX weeks."


I have watched my credit score lose points from 720 now down to 680 and for a person with severe depression; it puts me deeper in stress and upping the medications.

A rep called me on May 15. 2010 and requested a payment of $9,826, to which I replied "call my lawyer." 

I was glad to see this web site and do hope ILX reads it.

Keep every communications in a folder and write down every time someone calls you about a delinquent payment.

I do not know what my next status is but I will keep this posted.

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